FAIR TREATMENT POLICY FOR COURIERS.
At WE-COLLECT, couriers are not disposable workers or algorithmic numbers. You are partners in our community, essential, respected, and protected. Our Fair Treatment Policy guarantees transparency, real communication, and decisions made with integrity, not automation.
No Sudden Terminations.
No courier is removed without fair review.
Fair Investigations.
Every issue gets a balanced human review.
Real Human Support.
No bots, confusing scripts, or AI runaround.
Protected Couriers.
Partners in our community, not numbers.
Want courier work where fair treatment actually matters?
Apply through our Work With Us page and take the first step.
No Sudden Account Terminations, Ever.
The big three regularly terminate courier accounts without warning, explanation, or fair review. WE-COLLECT will never deactivate or suspend a courier without a full, balanced investigation. Problems are resolved through communication, not punishment.
Full And Fair Investigations For Every Issue.
If a customer or business reports a problem, we do not allow auto-blame. Couriers are given:
- A chance to explain their side.
- Access to evidence when available.
- A human-led review process.
- Clear reasoning behind any final decision.
Our goal is fairness, not appeasing one side at the expense of another.
Support From Real Humans, Not AI.
Our customer support is based in Brighton and handled by real people. No bots. No automated replies. No confusing AI scripts. When you need help, we are there to support you.
Fair Treatment Means Real Protection.
WE-COLLECT makes decisions with integrity, not automation.
Ready for courier work with fair treatment?
Register your interest and we’ll guide you through the next step.