1. This Accessibility Statement.

This accessibility statement applies to we-collect.uk.

WE-COLLECT is committed to making its website accessible and usable for as many people as possible.

2. What We Want Users To Be Able To Do.

We want people using we-collect.uk to be able to:

• Change colours, contrast levels and fonts using browser or device settings.
• Zoom in without text spilling off the screen.
• Navigate the website using a keyboard where possible.
• Use the website with screen reader software where possible.
• Read website content in clear and understandable language.
• Access key information about WE-COLLECT services, customers, couriers, businesses, privacy, cookies and contact details.

3. Compliance Status.

We are working towards meeting the Web Content Accessibility Guidelines version 2.2 AA standard.

This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

This means that parts of the website are accessible, but some areas may still need improvement.

4. Known Accessibility Issues.

We are currently reviewing the website and may need to improve:

• Alternative text for some images.
• Keyboard navigation on some interactive elements.
• Form labels and instructions.
• Colour contrast in some areas.
• Mobile layout and zoom behaviour on some pages.
• Screen reader support for some custom sections.
• Third-party tools, embedded forms or plugins that may not be fully controlled by WE-COLLECT.

5. What We Are Doing To Improve Accessibility.

WE-COLLECT is working to improve accessibility as the website develops.

• Reviewing page structure.
• Improving form labels and instructions.
• Adding meaningful image descriptions where needed.
• Checking colour contrast.
• Testing pages on desktop, tablet and mobile.
• Improving keyboard and screen reader support where possible.
• Keeping accessibility in mind when creating new pages, forms and booking features.

6. Feedback And Contact Information.

If you find any accessibility problems on we-collect.uk, or if you need information in a different format, please contact us.

Email: hello@we-collect.uk.

Please include:

• The page or feature you had difficulty using.
• What the problem was.
• The device, browser or assistive technology you were using, if relevant.

We will review your message and do our best to respond within a reasonable time.

7. Contact Details.

WE-COLLECT. ETHICAL COURIERS LTD.
15–17 Middle Street.
Brighton.
East Sussex.
BN1 1AL.
United Kingdom.

Company Number: 14850497.

Email: hello@we-collect.uk.

8. Preparation Of This Statement.

This statement was prepared on 21 May 2026.

It was prepared using the GOV.UK model accessibility statement as a reference and adapted for WE-COLLECT’s website and services.

This statement will be reviewed as the WE-COLLECT website develops.